PRIVACY POLICY



Connect 2 Clinic Private Limited ("connect2clinic", "Company", "We", "Our" or "Us") is the owner of www.connect2clinic.com and the connect2clinic mobile application (the URLs and mobile application together referred to as "Websites" and individually a "Website"). The terms 'You' or 'Your' refer to You as the User (whether You are a Registered User or Unregistered User or an HCP) of the Website or of the services offered by the Website ("Service").
connect2clinic is committed to Your privacy. This privacy policy ("Privacy Policy") applies to the collection, use, storage, processing, disclosure and transfer of Your Information (defined below) when You use the Website and/or the Services. Please read and understand this Privacy Policy carefully. Your use or access of the Services shall constitute your agreement to this Privacy Policy. If you do not agree with our policies and our practices as described herein, do not use the Services offered by the Company.

1. WHY THIS PRIVACY POLICY?

This Privacy Policy states the following:

2. CONSENT

3. CHANGES TO THE PRIVACY POLICY

4. WHAT PERSONAL INFORMATION IS COLLECTED FROM YOU?

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by connect2clinic. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following: The information collected from you by connect2clinic may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. “Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to: We will be free to use, collect and disclose information that is freely available in the public domain without your consent.

5. HOW WE COLLECT INFORMATION?

The methods by which We collect Your Information include but are not limited to the following: We will be free to use, collect and disclose information that is freely available in the public domain without your consent.

6. HOW THE INFORMATION COLLECTED IS USED?

We collect Your Information for various purposes, including the following:

7. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information or Information that we collect or you provide as described in this privacy policy: We may also disclose your Personal Information:

8. HOW WE PROTECT YOUR INFORMATION?

9. COOKIES

We may store temporary or permanent 'cookies' on Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other sites. Once You close Your browser, the cookie simply terminates. For instance, by setting a cookie on Your browser, You would not have to log in a password more than once, thereby saving time while on the Websites. You can choose whether to accept cookies by changing the settings of Your browser. You can reset Your browser to refuse all cookies or allow Your browser to show You when a cookie is being sent. If You reject the cookies on the websites, You may still be able to use the Websites, but it shall be limited to certain minimal functionality. The only drawback to this is that You may be limited only to some areas of the Websites or limited to certain functions of the Websites. Some of Our business partners may use cookies on the Websites. Please note that We have no access to or control over such cookies. connect2clinic and Our business partners may use cookies to better personalize the content, banners, and promotions that You see on the Websites.

10. LINKS

The Websites may contain links to other third party sites. The third party sites are not under the control of connect2clinic. Please note that connect2clinic is not responsible for the privacy practices of such third party sites. connect2clinicencourages You to be aware when You leave the Websites and to read the privacy policies of each and every third party site that collects personal information. If You decide to access any of the third-party sites linked to the Websites, You do this entirely at Your own risk. Any links to any partner of the Websites is the responsibility of the linking party. This Privacy Policy applies to Services that are owned and operated by Us. We does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which We are not responsible or liable. Accordingly, connect2clinic does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does We guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Us of the website, the website's provider, or the information on the website. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk. connect2clinic encourages the User to read the privacy policies of that website

11. CORRECTING INACCURACIES OR UPDATING PERSONAL INFORMATION

If Your Personal Information changes, or if You need to update or correct Your Personal Information or have any grievance with respect to the processing or use of Your Personal Information, for any reason, You may send updates and corrections to us at hello@connect2clinic.com  and We will take all reasonable efforts to incorporate the changes within a reasonable period of time. If Your Personal Information is stored as part of Your profile on the Website, You can update Your profile on the profile pages of the Websites.

12. CHILDREN'S AND MINOR'S PRIVACY

The Website are not meant to be used by or intended for minors. The Company strongly advises the parents or guardians to supervise the use of the Website by their minor children. Any use of the Website and provision of Personal Information, Usage Information or other information to us by any minor is deemed to have been provided under due supervision and consent by such parents or guardians. Where the patient is a minor, after confirming the age, Services would be allowed only if the minor is consulting along-with an adult whose identity needs to be ascertained.

13. PRIVACY STATEMENTS

This section applies to all Users:

14. COMPLIANCE

As per the Telemedicine Practice Guidelines under “Indian Medical Council (Professional Conduct, Etiquette and Ethics) (Amendment) Regulations, 2020, in the event non-compliance is noted, the connect2clinic shall be required to report the same to Board of Governors, in supersession to Medical Council of India who may take appropriate action.

15. GRIEVANCE OFFICER

We have appointed a Grievance Officer to address any concerns or grievances that You may have regarding the processing of Your Personal Information. If You have any such grievances, please write to Our Grievance Officer at grievances@connect2clinic.com and Our officer will attempt to resolve Your issues in a timely manner.